STAT-Queue & Waiting Room

STAT-Queue & Waiting Room is a multi-kiosk and multi-display solution that improves the patient experience. The software shortens their journey, manages and directs traffic to the various departments and service points.

• Self-service check-in: Prioritization is based on appointment type done by touchscreen interface or swipe of a health card.
• Reduction of waiting queues: Better identification of patient needs enables automatic redirection.
• Real-time global overview: Data display enhances patient flow for all waiting areas.

STAT-Queue & Waiting Room, complete patient management system for waiting rooms in healthcare institutions

More than a simple ticket
The STAT-Queue & Waiting Room solution is not limited to managing waiting rooms, it also redirects patients and adapts to various workflows such as:

• Reception and admission
• Sampling
• Specialized external clinic
• Diagnostic services

Multi-centre management solution
STAT-Queue & Waiting Room is a scalable solution for multi-site and multi-facility settings.

Features

• Parameter-driven display
• Personalized on-screen messages
• Audible warning
• Customizable ticket content
• Ticket linked to specific customer
• Visual dashboard
• Unique SQL database for all your departments
• Display of average time by sector
• Ticket priority according to department
• Optional audible warning and vocal calls
• Optional import of the day’s appointment list
• Optional link to patient list

With intelligent prioritization, STAT-Queue & Waiting Room reduces waiting time by automating the patient flow process. Through the use of visual and audible indicators, the solution is designed to optimize and enhance the patient experience.

• Bilingual application
• Intuitive touch screen interface
• Large screen display and audible indicators
• Real-time dashboards for global overview
• Single ticket to access different services
• Control of waiting areas and redirection of patients

Christie Innomed develops, integrates and ensures support for health-related software solutions. Our innovative information management products help to improve performance in healthcare establishments across Canada.

STAT-Solutions applications offer efficient, reliable and easy to use solutions that meet the information needs of your entire organization, while adequately supporting healthcare professionals:

• STAT-Transport: inter-facility transportation coordination
• STAT-Emergency: emergency department optimization
• STAT-Portering: internal patient movement management
• STAT-Queue & Waiting Room: tracking patients through the care episode
• STAT-Bed Management: predictive bed management
• STAT-Outpatient: patient management in clinic and day hospital

Each solution is designed to provide competitive and financial advantages:

• Integrated systems
• Flexibility
• Quick return on investment